今天一個(gè)買家寫不了review顯示這個(gè)圖片，并且發(fā)現(xiàn)有個(gè)review也被刪了

他們兩個(gè)圖片都是這樣顯示的：We apologize but Amazon is not accepting reviews on this product from this account . if you would like to contact us about this decision,please email community help@amazon.com，我一共就兩個(gè)review，問客服還沒回復(fù)，這是什么原因呢？以后這個(gè)listing還能被評價(jià)嗎？非常感謝各位大神解答