亞馬遜客戶(hù)要求的折扣價(jià)比原價(jià)少了整整80%，要怎么回復(fù)比較恰當(dāng)？

禮貌地回復(fù)說(shuō)“該商品不打折”就好了：
“Thank you for your inquiry, but unfortunately no discount is available for this product.
Our prices are set to be low and competitive on Amazon.com. You are more than welcome to order from us at the listed price. Thank you and have a great day!”

把他的郵件標(biāo)記為“no reply needed”，或者回“Sorry, we don't haggle”（我們不接受講價(jià)）

每次碰到這種問(wèn)題，我都會(huì)想“亞馬遜會(huì)怎么處理此事？”
一般亞馬遜會(huì)發(fā)一封官方郵件給買(mǎi)家，但內(nèi)容經(jīng)常與買(mǎi)家的問(wèn)題無(wú)關(guān)：
“We're sorry you are having trouble adding items to your Shopping Cart.?
Please be advised that your case has been referred to the appropriate Technical Support Team.?
Thank you for shopping on Amazon!
（對(duì)于您沒(méi)辦法把商品放入購(gòu)物車(chē)一事，我們非常抱歉。您的case已由我們的技術(shù)支持團(tuán)隊(duì)受理，請(qǐng)放心。）”

這個(gè)客戶(hù)的要求還挺無(wú)理的。你可以說(shuō)“All of our items are firmly priced. Thank you for your interest.”
如果他再砍價(jià)，你就把價(jià)格提高吧lol

對(duì)啊，這又不是在ebay。ebay還有“Make an Offer（報(bào)價(jià)）”的功能，可亞馬遜沒(méi)有

謝謝你們哈！我是這樣回的：
“Dear Mr. X:
Thank you for your inquiry.
Unfortunately we are not able to honor your request. We do our best to price our product competitively, taking into consideration the scarcity of the product and our original cost in procuring it.
We do hope that you will be able to find the product elsewhere that will meet your needs.
Yours sincerely,”

買(mǎi)家出的價(jià)格要是在可接受的范圍內(nèi)（看利潤(rùn)如何），我們就說(shuō)，在24小時(shí)內(nèi)，我們會(huì)按他給的價(jià)格出售產(chǎn)品。如果他下單，那皆大歡喜；如果沒(méi)有，那也無(wú)所謂，時(shí)間一過(guò)，價(jià)格就恢復(fù)原樣

這種人就是想碰碰運(yùn)氣，不用理他。一旦你跟他在那耗著，那就沒(méi)完沒(méi)了了
要是你覺(jué)得實(shí)在是不能忽略，那就讓他去ebay逛逛吧

經(jīng)常有買(mǎi)家提這種要求。有些還挺奇葩的：有人說(shuō)產(chǎn)品要被用于慈善事業(yè)（我讓他出示相關(guān)資料，他就消失得無(wú)影無(wú)蹤了）；還有人說(shuō)是給殘疾人士買(mǎi)的。以此來(lái)博取我的同情，進(jìn)行道德綁架。然后我一般是這么回的：
“Thank you for your interest in XXX item. We price all of the items in our store to be competitive based on market value. Our item is already the lowest priced option on Amazon, so we aren't able to offer any additional discounts at this time.
Thanks again!”
如果發(fā)了郵件沒(méi)用，他們還是一直纏著要打折，那我就把郵件標(biāo)記為“no response needed.”

這種不是客戶(hù) 是reviewer 不用管他