亞馬遜買家叫我退還他繳納的稅款？？Excuse me？

亞馬遜客服發(fā)信息說買家之前交過稅，現(xiàn)在想讓我退這筆錢，還說這個買家有什么免稅的表格（tax exempt form）？第一次碰到買家提這種要求，怎么辦？
已邀請:
挖掘海量數(shù)據(jù)，第一時間反映跨境電商行業(yè)的熱門風向，為跨境客戶提供真實客觀的市場決策依據(jù)。

雪霓裳

贊同來自:

建議先去開case，讓seller support處理，我覺得他們應該知道買家的稅號等信息

阿斯頓馬丁

贊同來自:

不用管他，畢竟所有財務方面的交易都是由亞馬遜處理的。但還是要發(fā)郵件跟他說：
“Please be advised that all financial transactions are handled by amazon. We don't process your payment but amazon does that for you. Please reach out to amazon and discuss your issue regarding tax and if you are tax exempt, only amazon system can add or exempt at the time of purchase. Again, we don't handle financial aspects of transaction but only ship items we they are ordered.”

埡口的風

贊同來自:

亞馬遜是有提供“退還稅款”服務的。如果有免稅，買家需要出示相關的證明文件：
"Tax Exemption for Other Purchasers
All other purchasers using a tax exemption need to provide us with a copy of a state resale certificate, tax exemption certificate, or other acceptable proof of tax exemption for the state where the items will be shipped.
The documentation submitted should include the name of the seller who sold the items and the name of the organization that purchased the items."

這是“亞馬遜免稅計劃（ATEP）”：
https://www.amazon.com/gp/help ... 3D1-2
“Note:?
Even though you are registered in the Amazon Tax Exemption Program, sales tax may still be charged on items you order from any seller who lists products for sale via the Amazon.com website. Purchasers have the ability to opt out of tax exemption for a specific item in the single page checkout.”

第⑦個夏天丶

贊同來自:

樓主，這是買家跟亞馬遜之間的“交易”，跟你沒啥關系。如果他提交az，你肯定會贏的。所以不要退稅款

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