如何引導(dǎo)買家修改亞馬遜評(píng)論（Product Reviews）

Product Reviews 沒有時(shí)間限制，隨時(shí)可以修改，賣家們都相信移除1個(gè)差評(píng)勝過20個(gè)好評(píng)。

1、先請(qǐng)買家進(jìn)入 "Your Account"?
2、請(qǐng)買家點(diǎn)擊"Product Reviews Written by You"



3、接下來，就可以看到買家之前留下過的評(píng)論了，你可以禮貌的請(qǐng)買家修改成五星（Edit Review），或者請(qǐng)他移除差評(píng)（Delete Review） 。退款、換貨，或賠償，你總是有辦法的，就算是給賣家一次改過自新的機(jī)會(huì)吧。



4、如果再快一點(diǎn)的話，直接用鏈接打開這條對(duì)應(yīng)的評(píng)論，這個(gè)鏈接可以在SellingExpress軟件的Review模塊中找到，打開后直接就可以修改了。
http://www.amazon.com/product- ... AD64/




5、郵件模版參考

Dear XXX
I am the sales on amazon. I know you bought item from our shop before and I saw your review under our listing.?
We contribute to provide the best service and upgrade our product all the time. We can give you the refund or a new replacement of the product.
Could you please delete the review under the listing or edit to 5 star, because this is the few accident of our product, and we will try our best to complete our product. Looking forward your replying. Thank you.
?
Here is the listing of the item you bought:
http://www.amazon.com/product- ... AD64/
Yours
（轉(zhuǎn)）